Captain Jack Casino Cookies Policy

This Cookies Policy explains how Captain Jack Casino uses cookies and similar technologies when you visit or use our online casino website. It describes the types of cookies that may be placed on your device, the purposes they serve, and the choices available to you.

Captain Jack Casino provides services for adults aged 18 and over in Canada. By continuing to browse our website, you acknowledge that cookies may be used as described below. Where required, we will request your consent before using non-essential cookies.

What Cookies Are

Cookies are small text files stored on your computer, smartphone, tablet, or another internet-connected device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can make online services easier to use, help website operators understand how their services perform, and support relevant communications.

Some cookies are placed directly by Captain Jack Casino. Others may be placed by carefully selected service providers that perform functions on our behalf, such as website analytics, security, customer support, or advertising services. Cookies may remain on your device for the duration of your browsing session or stay there for a defined period after you leave the website.

Cookies do not normally identify you by name on their own. However, information collected through cookies may be combined with other information that you provide or that is generated when you use our services. We handle such information in accordance with our applicable privacy practices.

Types of Cookies

Cookies used on the Captain Jack Casino website may be classified according to their purpose and duration. The main categories are described below:

• Session cookies are temporary and are removed when you close your browser or end your session.
• Persistent cookies remain on your device for a specified period or until you delete them manually.
• First-party cookies are set by Captain Jack Casino or by a service operating under our instructions.
• Third-party cookies are set by an external provider whose service is integrated into, or used in connection with, our website.

A single cookie may serve more than one purpose. For example, a cookie may help maintain a secure login session while also allowing us to understand whether a page is functioning correctly. The specific cookies active on the website may change as our services, technology, and business operations develop.

Essential Cookies

Essential cookies are necessary for core website functions. Without them, certain pages, account features, or security controls may not operate properly. These cookies generally cannot be disabled through our website's consent settings because doing so could prevent you from using important features.

Captain Jack Casino may use essential cookies to:

• Maintain a secure connection while you move between pages.
• Support account access and keep you signed in during an active session.
• Remember selections made during a registration, login, or transaction process.
• Help detect unusual activity, automated abuse, or attempts to compromise website security.
• Route requests to the appropriate technical systems and maintain service stability.
• Apply responsible access controls, including age and account-related checks.

Essential cookies are not intended to create a profile of your interests for advertising purposes. If you block them through your browser, parts of the website may become unavailable, and account or gameplay functions may not work as intended.

Performance Cookies

Performance cookies collect information about how visitors use the website. They help us identify which pages are visited, whether users encounter error messages, how quickly content loads, and which parts of the website may require improvement. These cookies are generally used in aggregated or pseudonymous form.

Information from performance cookies can help Captain Jack Casino:

• Measure website traffic and engagement patterns.
• Assess the performance of pages, navigation tools, and technical features.
• Identify broken links, loading issues, and other usability problems.
• Test changes to the website before making them more widely available.
• Improve the clarity, reliability, and overall experience of our services.

Performance cookies are not essential to basic browsing and may be controlled through the cookie preference tools made available on the website. Disabling them will not normally prevent access to the casino, although it will limit the information available to us for improving website performance.

Functional Cookies

Functional cookies allow the website to remember information that supports a more convenient and personalised experience. They may recognise preferences selected during an earlier visit or preserve settings that would otherwise need to be entered again.

Depending on the services you use, functional cookies may remember language or display preferences, selected website settings, help centre choices, or other options that improve navigation. They may also support features such as live assistance, account notifications, and content presentation.

Functional cookies are not always required for the website to operate. If you decline them, you may still be able to access core services, but some preferences may not be retained and certain features may be less convenient. Functional cookies should not be understood as a guarantee that every preference will be stored indefinitely.

Marketing Cookies

Marketing cookies may be used to understand browsing activity and deliver promotional content that is more relevant to your interests. They can also help measure the effectiveness of advertising campaigns, limit repeated advertisements, and identify whether a promotion has been viewed or acted upon.

These cookies may be placed by Captain Jack Casino or by advertising and technology partners working on our behalf. They may track activity across different websites or online services, subject to the practices and settings of the relevant providers. Marketing cookies are not essential to the basic operation of the casino website.

We may use marketing information to support communications about products, services, promotions, or website features. Promotional activity remains subject to applicable account settings, consent choices, and responsible marketing practices. Declining marketing cookies does not necessarily mean that you will see no advertising. It may instead result in less personalised content.

You can refuse or withdraw consent for marketing cookies through the cookie banner or preference centre, where available. You may also control some advertising preferences through your browser, device settings, or external industry tools. Changing these settings may need to be repeated if you use a different device or browser.

Managing Cookies

When you first visit the Captain Jack Casino website, you may be shown a cookie notice that allows you to accept or reject certain categories of cookies. Your choices may be stored in a preference cookie so that the notice does not appear repeatedly. Essential cookies may continue to operate because they are required for security and core functionality.

You can also manage cookies through the settings of your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, or receive a notification before a cookie is placed. Instructions vary by browser and device, so you should consult the relevant provider's help information for current guidance.

Blocking or deleting cookies may affect the website experience. You could be signed out of your account, lose saved preferences, encounter repeated consent requests, or be unable to use particular account and casino features. If you use more than one browser or device, cookie choices may need to be applied separately on each one.

If you have questions about this Cookies Policy or the way cookies are used by Captain Jack Casino, contact our support team at [email protected]. Please do not send passwords, payment card details, or other sensitive account information in an initial message.

Third-Party Cookies

Some website functions may rely on third-party providers. These providers can use cookies or similar technologies to deliver services such as analytics, fraud prevention, customer support, payment-related functionality, content delivery, or advertising measurement. The provider responsible for a cookie may process information under its own privacy policy and terms.

Captain Jack Casino does not control every technical feature of third-party cookies. We select service providers with the aim of supporting secure and reliable operations, but external providers may update their technologies, cookie names, or retention periods independently. Where appropriate, you should review the privacy and cookie information published by the relevant third party.

Third-party tools may also operate through links, embedded content, or support features that connect you with an external service. Leaving the Captain Jack Casino website may place you under the policies of another organisation. We recommend checking those policies before submitting personal information or enabling additional technologies.

Policy Updates

Captain Jack Casino may update this Cookies Policy when our website, technology, service providers, or legal and operational requirements change. An updated version will be published on this page with a revised effective date where appropriate. Changes may include new cookie categories, revised purposes, updated retention information, or changes to the way preferences are managed.

We encourage you to review this page periodically so that you remain informed about our use of cookies. If a change requires renewed consent, we will provide an appropriate notice or preference option. Your continued use of the website after an update indicates that you have reviewed the revised information, subject to any consent requirements that apply.

Last updated: 9 September 2026